Recipient FAQ

What does the Peninsula Food Runners food distribution program offer my organization?

Provides additional part-time support by delivering food directly to your program or clients (depending on your preference).
Supplies high-quality, nutritious, catered meals—similar to those served by successful for-profit companies to their employees.
Offers impact reporting to your organization, including estimated dollar value of food distribution, volunteer labor, software logistics, and administrative support.
Increases your organization’s visibility in the community through exposure to Peninsula Food Runners volunteers and donors. This has often led to crossover volunteering. (For example, a PFR volunteer who discovered Samaritan House through our program ended up serving meals there on Christmas Day.)
Supplements your planned meals with additional food donations (e.g., mashed potatoes or roasted vegetables that can be incorporated into soups or stews).
Provides clients with a diverse selection of meals, ensuring variety, freshness, and creative touches from different chefs.
Ensures all Food Runners volunteers have passed a Food Safety Awareness Test with a minimum score of 85%.

There is no cost to recipient organizations.
This program is designed to reduce food insecurity by rescuing perfectly good, edible food that might otherwise be wasted. It also gives community members a meaningful way to support those in need, even if they only have one or two hours to give.

Visit www.chowmatch.com/login.php to access your account.
If you’re unsure whether you have an account, try signing up at www.chowmatch.com/signup.php.
If you’re already receiving food, you likely already have an account. Use your email address to log in and click “Forgot Password” if needed to reset your login.
Once logged in, specify your food needs by selecting the options provided in your account settings. Be sure to include:
- Desired donation types
- Quantity
- Frequency of delivery
  This helps ChowMatch match donations to your capacity and preferences more accurately.

Allows you to rate the volunteers, donors, and the donations you receive.
Enables you to track, verify, and sign off on donations received.
Lets you enter vacation days, pausing deliveries during those times so food can be redirected to others.
Gives you the option to act as a backup food runner—in case no volunteer claims a delivery, you’ll be notified and have the first chance to accept it before it’s reassigned.

Please contact us directly at (415) 826-6903 or email us at support@peninsulafoodrunners.org. We’ll respond as quickly as possible.

Always reheat prepared food to 165°F before eating.
Refrigerate leftovers promptly—prepared food is generally safe for 3–4 days in the fridge or 3–4 months if frozen.
For more detailed food safety guidelines, please refer to this resource from UC Davis:
Leftovers and Food Safety (PDF)